Hilton Queenstown Resort & Spa, Queenstown ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Kawarau Village, 79 Peninsula Road, Queenstown, New Zealand

“This hotel offers breathtaking views right by the lake, making it perfect for leisurely strolls and enjoying the serene atmosphere.”view full review

View resort on map

“A beautiful hotel with stunning lake views and charm” view full review

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Public parking is possible on site at NZD 16 per day.

Wireless internet is available in public areas for free.

Other information

The hotel offers a full breakfast at the price of NZD 39 per person per day.

There are no cots provided in a room.

Pets are not allowed.

English, German, Spanish, Dutch, Czech, Chinese, Afrikaans

Year renovated:2011

Number of floors:8

Number of rooms:220

Former name

Hilton Queenstown

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room Mobility Access

Max:

2 persons

485 sq. feet

Bed options:

1 King-size bed

Shower

Fireplace

room details

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Twin Room

Max:

2 persons

475 sq. feet

Bed options:

2 Single beds

Shower

Fireplace

room details

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Deluxe Twin Room Lakeview

Max:

2 persons

475 sq. feet

Bed options:

2 Single beds

Lake view

Shower

Fireplace

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Queenstown 3.2 mi

Airports

Queenstown (ZQN) 2.2 mi

Te Anau Manapouri (TEU) 105.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Self Care Spa Day

“I recently went to the Hilton for a spa day/massage, and it was exactly what I needed. My massage therapist, Reika, provided a thorough therapeutic deep tissue massage that worked wonders on my back. The peaceful setting, complete with soft lighting and soothing music, allowed me to relax completely. After the massage, I was offered a refreshing herbal tea and directed to the spa facilities, which included a lovely pool and steam room. This experience was truly rejuvenating!” view full review

Excellent Dining Experience

“During my stay, I had dinner at the Wakatipu Grill, and it was excellent! The ambiance was good, making it the perfect setting for an enjoyable meal. The service was attentive, and I was impressed by the quality of the dishes offered. Each bite was delectable, and it was undoubtedly a highlight of my dining experiences at the hotel.” view full review

Beautiful Room with Amazing Amenities

“I was thrilled to find that my room had a split-level layout, offering a spacious living area and a cozy bedroom. The highlight for me was the fireplace, which was easily operated with a switch—perfect for those chilly evenings. My room's balcony provided stunning views of the lake, completing the feel of luxury and comfort. The cleanliness of the room and the plush bedding made my stay truly enjoyable.” view full review

Luxurious Bathroom Experience

“The bathroom in my suite was a dream! It featured a large tub and a separate shower, providing plenty of space for relaxation. I adored the heated floors and towel rack, especially during the cooler evenings. The high-quality toiletries were the cherry on top, making my bathing experience feel truly indulgent. It was a fantastic way to unwind after a long day of exploring.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Ski storage
Lift
Barber shop
Coffee shop
Fireplace

Sports & Fitness

Fitness centre
Skiing
Cycling
Golf course

Services

Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Indoor swimming pool
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Location

Kawarau Village, 79 Peninsula Road, Queenstown, New Zealand

Map view

street view

Kawarau Village, 79 Peninsula Road, Queenstown, New Zealand

City landmarks

Mall

Remarkables Park Town Centre

1.5 mi

Store

New World Supermarket

3800 ft

Lake Wakatipu

Frankton Trail

2600 ft

Mall

Remarkables Park

1.5 mi

The Kingston Flyer

3200 ft

Church

St Margarets

3700 ft

Smiths City Group Limited

1.5 mi

Queenstown Airport

Kapa

4000 ft

Farm

Buzzstop

1.2 mi

Queenstown Event Centre

1.5 mi

33 Joe O'connell Drive,

Alpine Aqualand

1.7 mi

Store

Countdown Queenstown

1.3 mi

Frankton Arm

1.3 mi

Church

City Impact Church

1.1 mi

Shotover Ridge Business Park

1.8 mi

29 Lucas Pl

The Helicopter Line

1.5 mi

Skeggs Group

1.8 mi

14 Red Oaks Dr

Game Over

1.8 mi

Store

PAK'nSAVE Queenstown

1.6 mi

554 Frankton Rd

Sherwood

1.5 mi

Lake Johnson

1.8 mi

132 Glenda Dr

Ritchies Connectabus

1.8 mi

Windy Point

2.0 mi

Poplar Drive Kelvin Heights

Jardine Park

2.1 mi

Aircraft spotters point approach Queenstown airport

2.2 mi

Stunning view of Remarkables and lake

2.2 mi

Halfway Remarkables

2.4 mi

BEST viewpoint in QT

2.5 mi

Queenstown Hill Walkway

Queenstown Hill Summit

2.6 mi

Art object

Basket of Dreams

2.6 mi

Nearby

Hilton Hotel

ChargeAbout

300 ft

Restaurants

Stacks Pub

300 ft

Pensinsula Road Kawarau Village

Reviews and Ratings <br />

Feedback from previous guests about their experience.

68%

loved the resort and would return for another relaxing stay

6.8/10

Nice

Rooms

8.4

Location

7.4

Service

5.0

Dining

6.0

Tom

United Kingdom, January 2025

8.0/10

My stay at the hotel started off wonderfully with stunning views and a beautifully decorated room. While the check-in and dining options were generally good, my experience soured during check-out due to billing issues. The location was nice for a peaceful walk, but there were definitely areas for improvement in the overall service and dining organization.

Rooms

10.0

The room was gorgeously decorated with an amazing view and featured everything we needed, including comfortable amenities.

Service

6.0

The service was decent during most of my stay, but the check-out experience was quite frustrating due to billing discrepancies.

Location

9.0

The hotel is located right by a calm lake, perfect for peaceful walks, and it's just a short drive into town.

Dining

7.0

Dining had potential, but the experience especially during breakfast was chaotic and crowded, making it less enjoyable.

Facilities

8.0

The hotel's overall amenities were well-maintained, and I appreciated the self-catering option available in our room.

Wayne

United Kingdom, January 2025

5.6/10

Our family's stay was a mix of good and bad. The hotel has a lovely setting by the lake and provides some great amenities, but we felt somewhat disconnected from the main attractions due to its location. Service was lacking, particularly in terms of cleanliness and responsiveness, which was disappointing given the price we paid. The restaurant experience was hit or miss, which was not ideal for a family getaway.

Rooms

7.0

The rooms were spacious with lovely views of the lake, but we faced issues with the heating system.

Service

5.0

Service was disappointing; we encountered unclean hallways and slow responses to our concerns.

Location

6.0

The hotel is somewhat isolated, requiring either a drive or a water taxi to get into town, which was inconvenient.

Dining

5.0

Dining at the Wakatipu Grill was inconsistent; while some dishes were good, others, like the pasta, fell short of expectations.

Facilities

6.0

The hotel had good amenities, particularly the outdoor areas, but some facilities, like the fire pit, were not maintained.

Taylor

United Kingdom, December 2024

7.0/10

I had a lovely stay at Hilton Queenstown with beautiful views and great facilities, but the service had significant gaps that impacted my experience. While the room was comfortable and well-equipped, the dining service was disappointing, and I faced several minor inconveniences during my stay that could easily be improved. Overall, it was a nice place to relax, but it definitely missed the mark in a few areas.

Rooms

8.0

The room was comfortable with a great view, complete with a fireplace and a lovely bathtub. However, the towels provided were limited, and the value for the price paid felt lacking.

Service

5.0

The service was not up to par. I experienced long wait times for assistance, and there was a lack of communication regarding my room's availability at check-in. This was disappointing for a hotel priced at this level.

Location

7.0

The location was peaceful and offered lovely views of the lake, although navigating around the resort could be a bit confusing at times.

Dining

6.0

The dining experience was somewhat disappointing, particularly during breakfast where the coffee quality didn't meet expectations. The staff seemed overwhelmed during peak times.

Facilities

9.0

Facilities were fantastic, especially the pool area, which was well maintained and inviting. However, it could benefit from more sun loungers for relaxation.

Alan

United Kingdom, December 2024

7.2/10

The hotel offers stunning views of the lake and a fantastic pool area, contributing to a great stay overall. However, the layout of the complex is quite confusing, leading to challenges in finding rooms. Additionally, the dining options could use improvement as the breakfast did not offer much variety. The service was inconsistent, with a few staff members being exceptionally helpful, while others were less engaged.

Rooms

8.0

We stayed in a two-bedroom apartment with a breathtaking lake view that felt clean and cozy. The room was quiet and comfortable, but the confusing room numbering left us disoriented at times.

Service

6.0

While some staff, like Mohammed, were incredibly helpful and attentive, others seemed apathetic and uninspired, particularly during check-in and issue resolution.

Location

7.0

Set a bit away from town, the location provides privacy and beautiful lakeside views, but getting around can be tricky and expensive with unreliable transport options.

Dining

7.0

The breakfast at the Wakatipu Grill was decent but repetitive, lacking variety throughout our stay. The service for breakfast was also slow at times, which was disappointing.

Facilities

8.0

The pool area was impressive and well-maintained, with ample towels and amenities available. The overall facilities were good, but minor improvements could enhance the experience.

Nicholas

United Kingdom, October 2024

7.0/10

I had a mixed experience at the hotel. The views from the rooms and overall facilities were absolutely stunning, and I really enjoyed the indoor pool and the spa amenities. However, the service left a lot to be desired, particularly regarding the lack of attention to guests' needs and the high parking fees. Even though the price seemed justified by the facilities, the service issues were quite disappointing.

Rooms

9.0

The lakeside view from our room was superb, and I loved having the spacious balcony to enjoy the scenery.

Service

5.0

Unfortunately, the service was quite disappointing. We had difficulty getting responses from room service and the staff made me feel uncomfortable during breakfast.

Location

8.0

The hotel is nicely positioned away from the chaos of Queenstown, offering amazing views over the lake.

Dining

5.0

Dining slightly fell short, especially with room service not being available until later in the day.

Facilities

9.0

The facilities were impressive, particularly the indoor heated pool and day spa, which I thoroughly enjoyed.