What is the check-in and check-out policy at Hilton Queenstown Resort & Spa?
Check-in is at 15:00 and check-out is at 11:00.
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Hilton Queenstown Resort & Spa, Queenstown
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Key details
About Resort
Kawarau Village, 79 Peninsula Rd,
Queenstown,
New Zealand,
Otago
- Overlooking Lake Wakatipu
Great
8.6
8.6
4.1
3.7
Loved by guests
"The lake views are amazing."
"I had the opportunity to try the incredible pool and hot tub- loved that there was no scent of chlorine."
"Had a room on the bottom floor with a hot tub which also gave us easy access to the ferry into Queenstown and the same level as the breakfast buffet!"
Hilton Queenstown Resort & Spa offers a lakeside retreat with 5-star amenities, including a
Rooms & Amenities
The Hilton Queenstown Resort & Spa features 220 rooms including King Rooms, one- and
Dining Options
Dining options include
Leisure & Wellness
Leisure activities at the resort encompass a
Business & Services
The resort features extensive meeting facilities, accommodating up to 240 guests across
Must-do experiences
- Take the Skyline Gondola for stunning views of Lake Wakatipu.
- Try the famous Fergburger for a delicious, iconic burger experience.
- Visit the Kiwi Birdlife Park to see New Zealand's unique wildlife.
- Explore the historic Arrowtown for charming streets and gold rush history.
- Join a wine tour in Gibbston Valley for exquisite local wines.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room Mobility Access
2 persons
45 m²
1 King-size bed
Shower
Fireplace
room details
Twin Room
2 persons
44 m²
2 Single beds
Shower
Fireplace
room details
Deluxe Twin Room Lakeview
2 persons
44 m²
2 Single beds
Shower
Fireplace
room details
One-Bedroom Residence
2 persons
55 m²
1 King-size bed
Fireplace
Balcony
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Locker room
- Ski storage
- Lift
- Barber shop
- Coffee shop
- Fireplace
- Key card access
Sports & Fitness
- Fitness centre
- Skiing
- Golf course
Services
- Valet parking
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Indoor swimming pool
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
- Sink
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
The Hilton Queenstown Resort & Spa offers a delightful culinary experience highlighted by local flavors and breathtaking views. Guests can indulge in unique dining options that cater to diverse tastes, whether it's hearty meals, contemporary tapas, or regional wines enjoyed in a stunning setting.
Wakatipu Grill
Local cuisine featuring vegetarian and gluten-free options
Ambiance
Family-friendly settings with a modern touch, suitable for romantic dinners overlooking stunning lake views
Key Offerings
Dine on local favorites in a cozy environment, with menus designed to celebrate regional ingredients and influences. Open daily for breakfast and dinner, perfect for family gatherings or intimate meals.
Reservation
Recommended
07:00 - 22:00, daily
Cru Wine Bar and Lounge
Tapas with a focus on regional wines
Ambiance
A chic lounge setting ideal for wine enthusiasts, with a cozy atmosphere that invites casual conversation or a relaxed evening
Key Offerings
Explore a curated selection of local wines paired with a tempting tapas menu, perfect for sharing and sampling. Great for winding down after a day of activities or enjoying a cozy night in.
Reservation
Not needed
Hours vary
Location
Kawarau Village, 79 Peninsula Rd,
Queenstown,
New Zealand,
Otago
Map view
Kawarau Village, 79 Peninsula Rd,
Queenstown,
New Zealand,
Otago
City landmarks
Mall
Remarkables Park Town Centre
2.3
km
Store
New World Supermarket
1.2
km
Mall
Remarkables Park
2.4
km
Landmark
Frankton Trail
840 m
Landmark
The Kingston Flyer
1.0
km
Church
St Margarets
1.2
km
Landmark
Smiths City Group Limited
2.4
km
Landmark
Queenstown Event Centre
2.4
km
Landmark
Kapa
1.3
km
Farm
Buzzstop
1.9
km
Landmark
Alpine Aqualand
2.7
km
Store
Countdown Queenstown
2.1
km
Landmark
Frankton Arm
2.1
km
Church
City Impact Church
1.9
km
Landmark
The Helicopter Line
2.4
km
Landmark
Shotover Ridge Business Park
2.9
km
Landmark
Skeggs Group
2.9
km
Store
PAK'nSAVE Queenstown
2.7
km
Landmark
Game Over
2.9
km
Landmark
Sherwood
2.5
km
Landmark
Lake Johnson
2.9
km
Landmark
Ritchies Connectabus
2.9
km
Landmark
Windy Point
3.3
km
Landmark
Jardine Park
3.3
km
Landmark
Stunning view of Remarkables and lake
3.5
km
Landmark
Aircraft spotters point approach Queenstown airport
3.5
km
Landmark
Halfway Remarkables
3.9
km
Landmark
BEST viewpoint in QT
4.0
km
Art object
Basket of Dreams
4.2
km
Landmark
Queenstown Hill Summit
4.2
km
Nearby
Hilton Hotel
ChargeAbout
90 m
Restaurants
Cru Wine Bar & Lounge
360 m
Hilton Queenstown Resort & Spa
Explore Queenstown
Explore Kawarau Village
Alpine Aqualand
10-minute drive
A family-friendly water park featuring pools, slides, and a lazy river, great for a day of relaxation and fun.
Queenstown Event Centre
30 minutes' walk
A multi-purpose venue hosting sporting events and exhibitions, ideal for visitors interested in local culture and sports.
Frankton Trail
10 minutes' walk
A scenic biking and walking trail along the lake, suitable for all levels, providing a fantastic way to enjoy the outdoors.
Cru Wine Bar & Lounge
5 minutes' walk
An elegant venue serving New Zealand wines and tapas. Known for its cozy atmosphere and stunning sunset views.
Buzzstop
20 minutes' walk
A lively bar offering live music and themed nights, perfect for enjoying Queenstown's vibrant nightlife scene.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
72%
loved the resort and would return for another relaxing stay
7.2/10
Very good
Rooms
8.4
Location
7.4
Service
5.0
Dining
6.0
Tom
United Kingdom,
January
2025
8.0/10
My stay at the hotel started off wonderfully with stunning views and a beautifully decorated room. While the check-in and dining options were generally good, my experience soured during check-out due to billing issues. The location was nice for a peaceful walk, but there were definitely areas for improvement in the overall service and dining organization.
Rooms
10.0
The room was gorgeously decorated with an amazing view and featured everything we needed, including comfortable amenities.
Service
6.0
The service was decent during most of my stay, but the check-out experience was quite frustrating due to billing discrepancies.
Location
9.0
The hotel is located right by a calm lake, perfect for peaceful walks, and it's just a short drive into town.
Dining
7.0
Dining had potential, but the experience especially during breakfast was chaotic and crowded, making it less enjoyable.
Facilities
8.0
The hotel's overall amenities were well-maintained, and I appreciated the self-catering option available in our room.
Wayne
United Kingdom,
January
2025
6.0/10
Our family's stay was a mix of good and bad. The hotel has a lovely setting by the lake and provides some great amenities, but we felt somewhat disconnected from the main attractions due to its location. Service was lacking, particularly in terms of cleanliness and responsiveness, which was disappointing given the price we paid. The restaurant experience was hit or miss, which was not ideal for a family getaway.
Rooms
7.0
The rooms were spacious with lovely views of the lake, but we faced issues with the heating system.
Service
5.0
Service was disappointing; we encountered unclean hallways and slow responses to our concerns.
Location
6.0
The hotel is somewhat isolated, requiring either a drive or a water taxi to get into town, which was inconvenient.
Dining
5.0
Dining at the Wakatipu Grill was inconsistent; while some dishes were good, others, like the pasta, fell short of expectations.
Facilities
6.0
The hotel had good amenities, particularly the outdoor areas, but some facilities, like the fire pit, were not maintained.
Taylor
United Kingdom,
December
2024
7.0/10
I had a lovely stay at Hilton Queenstown with beautiful views and great facilities, but the service had significant gaps that impacted my experience. While the room was comfortable and well-equipped, the dining service was disappointing, and I faced several minor inconveniences during my stay that could easily be improved. Overall, it was a nice place to relax, but it definitely missed the mark in a few areas.
Rooms
8.0
The room was comfortable with a great view, complete with a fireplace and a lovely bathtub. However, the towels provided were limited, and the value for the price paid felt lacking.
Service
5.0
The service was not up to par. I experienced long wait times for assistance, and there was a lack of communication regarding my room's availability at check-in. This was disappointing for a hotel priced at this level.
Location
7.0
The location was peaceful and offered lovely views of the lake, although navigating around the resort could be a bit confusing at times.
Dining
6.0
The dining experience was somewhat disappointing, particularly during breakfast where the coffee quality didn't meet expectations. The staff seemed overwhelmed during peak times.
Facilities
9.0
Facilities were fantastic, especially the pool area, which was well maintained and inviting. However, it could benefit from more sun loungers for relaxation.
Alan
United Kingdom,
December
2024
7.2/10
The hotel offers stunning views of the lake and a fantastic pool area, contributing to a great stay overall. However, the layout of the complex is quite confusing, leading to challenges in finding rooms. Additionally, the dining options could use improvement as the breakfast did not offer much variety. The service was inconsistent, with a few staff members being exceptionally helpful, while others were less engaged.
Rooms
8.0
We stayed in a two-bedroom apartment with a breathtaking lake view that felt clean and cozy. The room was quiet and comfortable, but the confusing room numbering left us disoriented at times.
Service
6.0
While some staff, like Mohammed, were incredibly helpful and attentive, others seemed apathetic and uninspired, particularly during check-in and issue resolution.
Location
7.0
Set a bit away from town, the location provides privacy and beautiful lakeside views, but getting around can be tricky and expensive with unreliable transport options.
Dining
7.0
The breakfast at the Wakatipu Grill was decent but repetitive, lacking variety throughout our stay. The service for breakfast was also slow at times, which was disappointing.
Facilities
8.0
The pool area was impressive and well-maintained, with ample towels and amenities available. The overall facilities were good, but minor improvements could enhance the experience.
Nicholas
United Kingdom,
October
2024
7.8/10
I had a mixed experience at the hotel. The views from the rooms and overall facilities were absolutely stunning, and I really enjoyed the indoor pool and the spa amenities. However, the service left a lot to be desired, particularly regarding the lack of attention to guests' needs and the high parking fees. Even though the price seemed justified by the facilities, the service issues were quite disappointing.
Rooms
9.0
The lakeside view from our room was superb, and I loved having the spacious balcony to enjoy the scenery.
Service
5.0
Unfortunately, the service was quite disappointing. We had difficulty getting responses from room service and the staff made me feel uncomfortable during breakfast.
Location
8.0
The hotel is nicely positioned away from the chaos of Queenstown, offering amazing views over the lake.
Dining
5.0
Dining slightly fell short, especially with room service not being available until later in the day.
Facilities
9.0
The facilities were impressive, particularly the indoor heated pool and day spa, which I thoroughly enjoyed.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at NZD 16 per day.
Internet
is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of NZD 39 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Dutch, Czech, Chinese, Afrikaans
Year renovated:
2011
Number of floors:
8
Number of rooms:
220
Former name
Hilton Queenstown
FAQs
About Hilton Queenstown Resort & Spa
How far is Hilton Queenstown Resort & Spa from Queenstown Airport?
The hotel is 5 km from Queenstown Airport, approximately a 5-minute drive.
What dining options are available at Hilton Queenstown Resort & Spa?
Guests can enjoy dining at the on-site Wakatipu Grill, Pinot Pit, and Stacks Pub.
Does Hilton Queenstown Resort & Spa offer a swimming pool?
The hotel features a heated indoor lap pool.
What amenities are included in the rooms at Hilton Queenstown Resort & Spa?
Rooms include air conditioning, a flat-screen TV, and premium bedding.
Is there parking available at Hilton Queenstown Resort & Spa?
Public parking is available on-site for 16 NZD per day, and a reservation is not needed.
What wellness services are provided at Hilton Queenstown Resort & Spa?
The hotel offers a full-service spa, fitness center, sauna, and massage treatments.
How far is Hilton Queenstown Resort & Spa from the city center of Queenstown?
The hotel is located about 20 minutes from the city center by car or 15 minutes via water taxi.
What are some nearby dining options to Hilton Queenstown Resort & Spa?
Nearby restaurants include Me&Mee Chinese Restaurant and Stacks Pub, both located within 0.5 km.
Can I access Wi-Fi at Hilton Queenstown Resort & Spa?
Free Wi-Fi is available throughout the hotel.
What is the focus of Hilton Queenstown Resort & Spa in terms of hotel type?
The hotel is a luxury resort focused on wellness and relaxation.
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